At Systematic Security Services we recognize that we must integrate our business values and operations to meet expectations of our clients, employees and supplier, together with needs of the community and the environment.
We are committed to ensuring that our business is conducted in all aspects according to rigorous ethical, professional and legal standards.
Health & Safety: We are committed to achieving continuous improvement in Health & Safety performance so that we provide a clean, healthy and safe working environment for our employees.
We aim to deliver a fair employment environment giving individuals the opportunity to develop and advance, subject to performance and business opportunity. Where possible we will recruit staff from areas near to where the work is located. We shall operate an Equal Opportunity Policy for all present and future employees that includes a clear and fair remuneration policy, and provides safeguards to ensure that all employed are treated with respect and without sexual, physical or mental harassment.
Clients: Our business and livelihood depends on our clients. All employees are responsible for ensuring that any contact with clients reflects professionalism, efficiency and honesty. We will strive to provide a high quality level of service together with good value for money. We take seriously all feedback that we receive from clients and where possible maintain open dialogue to ensure that we fulfil the requirements outlined within this policy. We will register and resolve customer complaints in accordance with our documented procedures and standards of service
Our objective is to endeavour to reduce our impact on the environmental footprint wherever possible. We will recycle paper, stamps and inkjet cartridges wherever practical and feasible. We have committed to, and are actively pursuing, the addition of BS 14001 (Environmental Management Systems) to the company portfolio of achievements and accreditations for 2009.
We shall encourage suppliers and contractors to adopt responsible business policies and practices for our mutual benefit.
We shall support and encourage dialogue with local community organisations and activities by our employees and managers to our mutual benefit.Working for safer community
The General Manager is responsible for the implementation of this policy and ensuring resources are made available to meet our corporate responsibilities. Monitoring each of the underlying policy commitments and ensuring our performance is constantly achieved is the responsibility of the director of operations.